Effective Date: 28 August 2025
At CraftAndClarity.online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our digital products.
1. Information We Collect
Personal Information: Name, email address, billing details, and payment information.
Usage Data: Pages visited, time spent on the website, device type, and browser details.
Cookies: Small data files stored on your device to improve your browsing experience.
2. How We Use Your Information
To process and deliver your digital purchases.
To provide customer support and respond to inquiries.
To send marketing emails (only if you have provided consent).
To improve website functionality and user experience.
3. Data Protection and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
4. Cookies
We use cookies to enhance your browsing experience. You may disable cookies in your browser, but some features of the website may not function properly.
5. Email Marketing Consent
By subscribing to our mailing list, you consent to receive updates, promotions, and educational content. You may unsubscribe at any time using the link provided in each email.
6. Sharing of Information
We do not sell or rent your personal data. We may share information with trusted third-party providers (e.g., payment processors) to fulfill orders and comply with legal requirements.
7. International Data Protection (GDPR & POPIA)
GDPR (European Customers): You have the right to access, rectify, delete, or restrict the processing of your data. You may also request data portability.
POPIA (South African Customers): You have the right to know what personal data we hold, request correction, and object to direct marketing communications.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
๐ง hello@craftandclarity.co.za